PRIVACY POLICY
At
Steve Holloway LTD, we are committed to protecting and respecting your privacy. That is why we only keep the data we need, for as long as we need it.
This Privacy Policy explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure. We may change this Policy from time to time, so please check this page occasionally to ensure you're happy with any changes. By using our website, you are agreeing to be bound by this Policy.
Any questions regarding this Policy, and our privacy practice should be sent by email to
contact@steveholloway.co.uk.
TLDR:
We promise to:
- Never sell your data
- Never share your data without your express permission, or where required by law
- Only use your data for the purposes that you've agreed to share it with us, or in your own legitimate interest
- Retain your data for only as long as necessary
- Store your data securely
WHO ARE WE AND WHAT WE DO?
Steve Holloway LTD, is registered in the UK at 67 Chorley Old Road, Bolton, England, BL1 3AJ. You can find our company information on the Gov.UK Companies House website under registration number
12925634.
We provide the following services to organisations and individuals:
- Business, digital and information technology consultancy.
- Training, mentoring and coaching services.
- Hosting, facilitating and particiopating workshops and events.
- Providing troubleshooting, assessment, design, analysis, development, testing and support of IT and business applications, services and platforms.
What are the Types of Personal Data That we collect about you?
During the course of our relationship, we need to know a few things about you, typically:
- Contact name
- Contact address
- Email addresses
- (Mobile) telephone number
- Website
If we are working with multiple individuals in your organisation, we'll need their contact information shared with us too.
If we are providing training, coaching or mentoring services, we may process the following:
- CV
- Portfolio
- Skillset
- Job preferences (if not already covered in CV)
- Employment history (including current employer/client)
- Current salary
- Desired salary
During the provision of technology services that require direct access to client systems, we may act as a data processor or sub-processor, on behalf of the data controller.
How do we collect AND PROCESS PERSONAL DATA?
The following include different sources where we may collect your personal data:
DIRECTLY FROM YOU
The information you provide us as a prospective client or client.
The information you provide us when subscribing to one of our email newsletters, via our website or other social media channels.
When interacting with our website, we might collect personal information that includes your name, email address, IP address and information regarding what pages are accessed and when.
THROUGH (PUBLICLY) AVAILABLE SOURCES
For example:
- LinkedIn
- Your organisation's website
WHY DO WE PROCESS YOUR PERSONAL DATA?
We retain records of our dealings and transactions with you and where applicable, we use such records for the purposes of:
- Establishing compliance with contractual or legal obligations
- Business development
- Addressing any query or dispute that may arise (including establishing, exercising or defending any legal claims)
- Protecting our reputation
- Maintaining a backup of our systems, with the purpose of being able to restore them to a particular point in the event of a system failure or security breach
- Evaluating quality and compliance (including compliance with this Privacy Notice)
- Protecting our reputation
HOW MIGHT we PROCESS YOUR DATA?
Depending on the information we have stored and what you have opted in for, we may use your information to:
- Send essential communications the products or services you have purchased or are enrolled in
- Send an email newsletter
- Send an email update from our blog
- Send information about new products and services and special offers
- Reply to an enquiry received through our website
- IP addresses and cookies are used to analyse website usage and to store anonymised preference information.
- With your permission: providing you with networking opportunities, market insights and industry information
HOW Long do we Keep Your Personal DATA FOR?
We hold your data on file for as long as the business relationship endures, and your details remain relevant to the business relationship. We would keep your personal data for a maximum of 2 years after our last contact with you. If no meaningful contact has been made with you for a 2-year period, we will delete your data from our systems unless we are under a legal obligation to keep your data for a longer period of time.
Examples of 'meaningful contact' includes (but is not necessarily limited to):
- Engagement with any product or services, either free or chargeable
- Two-way communication via verbal or written communications, or through any of our marketing communications
HOW Long do we Keep Your Personal DATA FOR?
GDPR provides you with the following Rights:
- To request correction of the personal information that we hold about you
- To request erasure of your personal information
- To object to processing of your personal information where we are relying on a legitimate interest
- To request the restriction of processing of your personal information
- To request the transfer of your personal information to another party in certain formats, if practicable
- To make a complaint to a supervisory body, which in the United Kingdom is the Information Commissioner’s Office
The ICO can be contacted through this link: https://ico.org.uk/concerns/